Terms

Hats are expensive, fragile items and must be treated with care - Thank you!

Below are our Conditions of Hire which must be signed and dated by the Client at point of hire.

We will charge an amount to hire a headpiece. If the headpiece is not worn, the cost of hire is still chargeable.

We will also charge a refundable deposit which will be the same amount as the hire charge.

Payment for hire & deposit will be by bank transfer, paypal or cash. Deposit will be refunded back to same payment method on timely return of undamaged, unsoiled headpiece. We reserve the right to retain the whole deposit or part of if –

a)      The headpiece or item is returned later than 4 days or a day which is agreed by us on the day of hire. Hat boxes must also be returned undamaged.

b)       The headpiece or item is damaged in any way, ‘Damage’ is determined by any loss of decoration or embellishment, marks or spoilage from water, oil or make up and scratches or material tears.

c)       If a hat or item is not returned or lost the full deposit will be retained by way of compensation.

d)      Hat may be fitted with hypoallergenic tape around the headband to prevent make up stains, please do not remove this.

Headpieces or items will be hired to the client for a maximum of 4 days. This may be extended if needed by previous approval on the day of hire.

If the client no longer needs the headpiece or item, cancellation must be made at least 2 weeks before the hire date when all monies will be refunded. If cancellation is made after this time period the hire cost will still apply and only the deposit amount will be refunded.

We ask our Clients to please look after their headpiece carefully so that many more Clients can enjoy the design.

Below are important tips for looking after your headpiece – All headpieces will be supplied with a box and protective tissue.

Hats and fascinators are very susceptible to water damage by rain, even drizzle! Please shelter out of rain or use an umbrella.

After removing the headpiece at your Occasion, please store it in a clean, safe area ideally in its own hire box!

We sincerely hope our Client enjoys wearing one of our Hats, Hatinators, Fascinators or Clips to their Special Occasion, we wish you a very special day!

We would love you to send us an image of you wearing your chosen headpiece for our gallery!

Thank you so much for choosing Feathers Boutique!!